Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Generic User Avatar

hp laptop need reset name password


  • Please log in to reply
9 replies to this topic

#1 4uz

4uz

  •  Avatar image
  • Members
  • 62 posts
  • OFFLINE
  •  
  • Local time:11:26 PM

Posted 09 June 2024 - 03:21 PM

i found a hp laptop in the dumpster behind a local buisness.pluged in it came on.entered using ctr+alt+delete.asked for name and password.how can i get in to change name and password.took the back covers off and behind ihe ram stick  is the model number x63c. the back of computer is worn out can't read anything.looked at some videos but i'm confused.



BC AdBot (Login to Remove)

 


#2 JohnC_21

JohnC_21

  •  Avatar image
  • Members
  • 35,017 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:11:26 PM

Posted 09 June 2024 - 03:32 PM

Reset the PC. Tapping F11 at boot as shown in the video may or may not work on your dumpster PC.

 



#3 4uz

4uz
  • Topic Starter

  •  Avatar image
  • Members
  • 62 posts
  • OFFLINE
  •  
  • Local time:11:26 PM

Posted 10 June 2024 - 09:10 AM

thankss for your answer.after g0   or 111oing tthrough a bunch of menus sommething read there is no operatin system installed.does this mean windos 10  or 11 has been removed.the dumpter is behind a big set of offices ii'm thinking they removed the operating system before they put  it in the dumpster with a load of other stuff.do i need an  operating system to   get into safee mode?



#4 JohnC_21

JohnC_21

  •  Avatar image
  • Members
  • 35,017 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:11:26 PM

Posted 10 June 2024 - 12:58 PM

They probably did remove the OS. I would wipe the drive and install a linux OS to see if there are any hardware issues because of the PC being put in the dumpster. You can create a bootable flash drive of Linux Mint using a program called Rufus. Does this computer have a removable battery? The model number may be in the battery compartment.

 

 

Tapping the Esc key at boot should give you a menu where you can get System Information and do System Diagnostics.



#5 Remmee

Remmee

  •  Avatar image
  • Banned Spammer
  • Member rank image
  • 26 posts
  • OFFLINE
  •  
  • Local time:08:56 AM

Posted 10 June 2024 - 03:06 PM

Reset the PC. Tapping F11 at boot as shown in the video may or may not work on your dumpster PC.

 

 

My brother's HP too faced the same issue yesterday and I was also searching for such videos, thank you for posting, I am going to try the steps out and see if it really works. 

Thanks Lad



#6 4uz

4uz
  • Topic Starter

  •  Avatar image
  • Members
  • 62 posts
  • OFFLINE
  •  
  • Local time:11:26 PM

Posted 10 June 2024 - 03:57 PM

thanks for the answer. i can't.handle that linux install. i'll see if i can get a system diagnostics done.i'll post that early tuesday.i'll look into that linux thing and see if i could do that.thi has a removable battery. the laptop model is hp 450G3.the serial number under the ram stick is x63c.so until tommorow.



#7 JohnC_21

JohnC_21

  •  Avatar image
  • Members
  • 35,017 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:11:26 PM

Posted 10 June 2024 - 04:48 PM

The linux install is just as easy as a Windows install.

 

Check out Mint Cinnamon. This computer goes back to Window 7 so I don't think it has UEFI firmware.

 

https://www.linuxmint.com/edition.php?id=311



#8 4uz

4uz
  • Topic Starter

  •  Avatar image
  • Members
  • 62 posts
  • OFFLINE
  •  
  • Local time:11:26 PM

Posted 11 June 2024 - 01:30 AM

sucess! i followed the reset process and everything went perfect.it had windows 11 installed. this computer is like new.lots room left on drive.what ashame they threw it away.lucky i stoped to check the dumpters.so thanks for your answers.i'll be closing this post now.



#9 JohnC_21

JohnC_21

  •  Avatar image
  • Members
  • 35,017 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:11:26 PM

Posted 11 June 2024 - 07:19 AM

Nice, glad you got it sorted out.



#10 ranchhand_

ranchhand_

  •  Avatar image
  • Members
  • 5,312 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Midwest
  • Local time:09:26 PM

Posted 11 June 2024 - 07:55 AM

Interesting thread....reminds me of an experience from years ago.  My wife was working late, so I would usually drive downtown to pick her up. Everyone was gone for the day in that section of the building. Two systems guys pushing a large, wheeled dumper came in and went down the aisles taking all the laptop computers on the desks and tossing them into the dumper, then replacing with new ones (by the way, I am not making this up, it really happened).

She asked the guys if she could have some, and the one person said, "Well, I'm not supposed to, but what the heck, take as many as you want." She took 5 (couldn't carry any more) and brought them out.

I cleaned them up, removed all data, etc. and donated them to kids at our church since some parents couldn't afford to purchase new. They were running Windows XP Pro Corporate edition so passwords were easy to crack.

I bought 5 cheap flash drives and showed the kids how to save their homework to the flash drive; then the school let them use their classroom printer to print out their homework.

One of the nicer memories I have.


If there are no responses to my post for 3 days I remove it from my answer list. If you wish to continue the thread after 3 days please PM me.





1 user(s) are reading this topic

0 members, 1 guests, 0 anonymous users