Interesting Virus issue

Hi Everybody. My name is Phil and I am a first time poster. I been reading through the forums and have not found a thread that relates to this. Hopefully I can find some ideas here. I own a condo and would like to work from home. But I have neighbor upstairs Right above me who likes to hack  into my computer. Basically all they do is remote viewing. They have gotten into every single detail of my life. Looked at my bank accounts, health records and various work stuff. It seems they are doing this for sport. It has been mostly benign But they did disclose aspects of my health records to others in the building. I know that all this is happening because I can hear them talk about it. The wall and floors are pretty thin.

    well here is what I have done to try to eliminate the virus. Which none of the malware and virus applications can detect. I used Norton 360, Malwarebytes, Spybot. Well I turned off my WIFI and only connect my devices to 2.4 guest WIFI. I use the computer on a hardwire Lan connection only. But from what I hear they still can see my screen.  So I wiped my drive with Killdisk DOD method 3 passes. I also Flashed my BIOS with the latest update. After all that they still can see my screen. I play poker online and I can hear them talk about the hands and what a terrible poker player I am. ( I can be very good when I concentrate)

 so I then got a new router and put it behind the Verizon 5G router. Turned off the WIFI on the Verizon router and used the Guest network on the new router. One note: all of the previous mentioned work seems to get them out for awhile. Then it seems to pop back up for them. I don't think they even know how it's still working at one time I had three routers in series. wiped the disk and  BIOS. Eventually they got back in.

 So I called Verizon told them about the situation. They sent me a new router. I took all the other routers out of the picture. Hooked up the New router being careful not to connect it to the computer Until I wiped the drive again as well as the BIOS. I hardwired the computer to the router. turned off all WFIF except for the Guest. I have been careful not to connect any USB drives to the computer. It seemed to work for a day. but they are back in.

Previously I wiped the drive and installed LINUX UBUNTU and QUBES Separately. They still could see my computer. Oh yeah I went to the police and they are asking for proof. I just hear them talk about everything I do on my computer. Any help or suggestions would be greatly appreciated I am attaching my system info. I am at this point considering going off the grid and selling my computer and going without internet.

Edited by hamluis, 22 June 2024 - 04:31 AM.
Moved from W10 to Gen Sec - Hamluis.

here is my system info.

I seriously doubt you can hear your neighbors clearly discussing your playing poker online.

Like the police...I would question your thinking that is happening.

Thanks for your reply. But me and my upstairs neighbor know I can hear them. Been going on for 6 years now. I trust my hearing.

Oh and pardon my tinfoil hat

Edited by faheyp, 21 June 2024 - 09:18 PM.

But I have neighbor upstairs Right above me........................

I'll take your word for it that you're of sound mind, so have you checked to see if there's a spy-hole in the ceiling above your computer? Also, is it possible that while you were out, he installed a covert camera somewhere in your apartment so that he can see your screen?

Whichever it is, move your computer somewhere different, ideally another room, and see if the snooping stops.

With all the other information you've provided, I don't believe for one second that there's any malware or screen-monitoring software on your computer.
 

Edited by Secret-Squirrel, 22 June 2024 - 04:09 AM.

Thanks. Yes I have tried moving it to a different location. No change. That thought crossed my mind about a camera. But the fact that wiping the drive and BIOS gets them out for awhile leads me to believe it's a Virus.

Ok, it's time to stop trying to figure this out for yourself. This forum has a top-quality help section the aids folks who have virus infections.

Go here, carefully read the posting instructions and follow them. Then wait for someone to contact you, remember nobody is getting paid and this is all volunteer work. These people go through heavy training and are qualified. If there really is a virus on your machine, they will find it.

And if you would like to do so, please follow the instructions in the Malware Removal and Log Section Preparation Guide.

Good luck!

So, you can hear them talking about you?  Record them and what is happening on your screen at the same time, then go to police.

But the fact that wiping the drive and BIOS gets them out for awhile leads me to believe it's a Virus.

Because you're wiping the drive with KillDisk, wiping the BIOS, and installing different operating systems, the only possibility is that they're entering your apartment while you're out, accessing your computer and installing the Windows or Linux versions of screen-monitoring software. That seems highly unlikely.

There are covert screen-monitoring devices that use WiFi to send what's happening on your screen to a remote viewer. Check the back of your computer for unknown devices - especially ones that sit between the computer's video output and the monitor cable.