Hello. You can help me identify and know what to do with a Synology NAS that has been hacked and all the information has been compromised.
We have a Synology NAS DS216+II that had several shared folders with access to about 20 computers on the network. There was only one administrative user: admin. Last weekend we realized that we couldn't access the shared folders.When I logged into the NAS as an administrator, I saw that we had been hacked.
They left a note on .txt.
Hello.This is Quick Security.What happened?- Your Network was not secure.- Your Network-Attached Storage was compromised.What does this mean? Where are my files?- All your data has been encrypted and hidden on a special volume.- All your important documents have been downloaded.What can I do to recover my data?- If you want to recover your data, you have to send 0.06 Bitcoin to this wallet address:xxxxxxxxxAlways double check the address when copy/pasting it !!!!!- You have until the 3rd of January 2023 to send the payment.After this date your files will be almost impossible to recover.What should I do after I send the payment?- Your ID is: 187.76.x.x- Please email us your ID and payment confirmation to:quick.connect@zohomail.euquick.connect@beeble.comalt.gl-4vpkkx0@yopmail.com- After we confirm your payment you will receive detailed instructions on how to decrypt all your data. It does not require any technical skills and it is done fast.Can I still use my nas?- Do not delete any files you find on your nas.- Do not try to recover your data using any software as it will result in permanent data loss.- Do not modify any volumes or storage pools on your nas.- Do not write large amounts of data to your disk.Why have my files been downloaded?- We reserve the right to leak or sell all your important documents, if no payment is made.Where can I buy and send bitcoin?- You can easily buy and send bitcoin from:You can think of this as a failed security audit.We are professionals. This is a one time deal. We will show you proof if you need it.We will restore your data immediately after the payment.We will even send you tips on how to strengthen your network security, to prevent any future attacks.Thank you.