Hi. Basically what I said in the title. I have some reasons to believe hackers have access to my tv, phone, and pc and wifi. I doubt I can do this alone. I need some pointers.
Thanks,
Steven
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Newbie. Help for cleaning my pc/wifi of hackers please (point me to it...)
Started by
1Steven
, Aug 08 2023 07:38 PM
5 replies to this topic
#1
1Steven
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#2
MoxieMomma
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Posted 08 August 2023 - 07:48 PM
Alas, helpers here at BC will only be able to assist with diagnosis & cleaning of your computer, not your TV or phone.
For starters, please read this:
https://www.bleepingcomputer.com/forums/t/34773/preparation-guide-for-use-before-using-malware-removal-tools-and-requesting-help/
Then, please be prepared to post the requested logs and other information. One of the trained helpers will guide you.
>>>> Mod team may move this thread to the malware removal section for further work.
For starters, please read this:
https://www.bleepingcomputer.com/forums/t/34773/preparation-guide-for-use-before-using-malware-removal-tools-and-requesting-help/
Then, please be prepared to post the requested logs and other information. One of the trained helpers will guide you.
>>>> Mod team may move this thread to the malware removal section for further work.
#3
buddy215
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Posted 08 August 2023 - 07:58 PM
I suggest while the phone and TV are powered off....reset your router and change the password for it.
Then reset your phone and TV.
Once you have done the above follow the advice given in post #2. Once you have started a new
topic in the malware removal forum....post back here with a link to the new topic. Be sure to include
the two FRST logs in your new topic in the malware removal forum.
“Every atom in your body came from a star that exploded and the atoms in your left hand probably came from a different star than your right hand. It really is the most poetic thing I know about physics...you are all stardust.”― Lawrence M. Krauss
If we are to have another contest in the near future of our national existence, I predict that the dividing line will not be Mason and Dixon’s, but between patriotism and intelligence on the one side, and superstition, ambition, and ignorance on the other. Ulysses S. Grant...Republican president who correctly predicted the cause of Trump's attempted coup.
#4
MoxieMomma
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#5
1Steven
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Posted 08 August 2023 - 08:24 PM
Thanks for the help so far. I appreciate how quickly you were able to respond.
Steven
#6
Shplad
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Posted 19 May 2024 - 02:12 PM
There have been no posts to this thread for months. Are there any updates to this case?
- Use this to collect and post information about your PC hardware, software and configuration (Whether or not you have crashing).
Blue Screen of Death (BSOD) Posting Instructions - Windows 10, 8.1, 8, 7 & Vista
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