How to remove MalwareCrush (Removal Instructions)
What this program does:
MalwareCrush is a rogue anti-spyware program that uses aggressive advertising and is installed onto your computer through the use of Trojans and other malware. This software is typically installed on your computer when you download programs masquerading as a video codecs required to view a video on a web page. In reality, though, when you install these Trojans, they will instead show fake security alerts in your Windows taskbar and install MalwareCrush onto your computer without your consent.
Once MalwareCrush is installed, it will automatically start and scan your computer. When the scan is finished it will have found the malware that actually installed it in the first place, but will require you to purchase the software before you can attempt to remove it. This is obviously a scam and you should not purchase the software under any circumstances.
A screenshot of the MalwareCrushprogram is shown below.
MalwareCrushScreenshot
Please follow the instructions below to remove MalwareCrush.
O4 - HKLM\..\Run: [MalwareCrush] C:\Program Files\MalwareCrush\MalwareCrush.exe /h
O4 - HKLM\..\Run: [Winupdate Engine] C:\WINDOWS\system32\wupeng.exe
O21 - SSODL: E404Helper - {68703393-3c37-4811-8b79-ee8f5e6da55c} - e404d.dll (file missing)
Tools Needed for this fix:
- SmitFraudFix
- FixMC.reg (Only needed for manual fix)
Add/Remove Programs control panel entry:
MalwareCrush 3.7
Guide Updates: 12/28/07 - Initial guide creation.
Choose the removal method you would like to use:
- Manual Removal (Should be used if automated method does not work.)
Manual Removal Instructions for MalwareCrush:
These steps may appear to be long and daunting. They are, though, quite easy to do and consist of so many steps only because I have written them in an extremely detailed manner.
- Print out these instructions as we will need to close every window that
is open later in the fix.
- Download FixMC.reg
to your desktop by right clicking on the following link and then selecting
Save Link As or Save File as,
depending on your browser.
FixMC.reg Download Link
Confirm that the file FixMC.reg now resides on your desktop as we will need it later.
- Download SmitfraudFix.exe from here and save it to your desktop:
SmitFraudFix.exe
Confirm that the file SmitfraudFix.exe now resides on your desktop, but do not double-click on the icon as of yet. We will use it in later steps. The icon will look like the one below:
- Go to your desktop and double click on the FixMC.reg file
that you downloaded earlier. When it asks if you would like to merge the information,
press the Yes button and then the OK button.
- Next, please reboot your computer into Safe
Mode by doing the following:
- Restart your computer
- After hearing your computer beep once during startup, but before the
Windows icon appears, press F8.
- Instead of Windows loading as normal, a menu should appear
- Select the first option, to run Windows in Safe Mode.
- When you are at the logon prompt, log in as the same user which you
had done the previous steps.
- Restart your computer
- When your computer has started in safe mode and you see the desktop, click
on the Start Menu button.
- Click on the Control Panel option.
- Double-click on the Add or Remove Programs icon.
- Find the entry for MalwareCrush 3.7 and
double-click on it to uninstall if found. Follow the prompts to uninstall
the program, but do not allow it to reboot the computer if it asks.
- When it has completed uninstalling you can close Add or Remove Programs
and your Control Panel.
- Delete the following files and folders (Do
not be concerned if these files and folders do not exist):
C:\Program Files\MalwareCrush\
C:\WINDOWS\system32\wupeng.exe
C:\Windows\System32\e404d.dll
- Close all open Windows.
- Now, double-click on the SmitFraudfix icon that should be residing on your
desktop.The icon will look like the one below:
- When the tool first starts you will see a credits screen. Simply press
any key on your keyboard to get to the next screen.
- When the tool first starts you will see a credits screen. Simply press
any key on your keyboard to get to the next screen.
- You will now see a menu as shown in the image below. Press the number 2
on your keyboard and the press the enter key to choose the
option Clean (safe mode recommended).
- The program will start cleaning your computer and go through a series of
cleanup processes. When it is done, it will automatically start the Disk Cleanup
program as shown by the image below.
This program will remove all Temp, Temporary Internet Files, and other files that may be leftover files from this infection. This process can take up to a few hours depending on your computer, so please be patient. When it is complete, it will close automatically and you will should continue with step 25.
- When Disk Cleanup is finished, you will be presented with an option asking
Do you want to clean the registry ? (y/n). At this
screen you should press the Y button on your keyboard and
then press the enter key.
- When this last routine is finished, you will be presented with a red screen
stating Computer will reboot now. Close all applications.
You should now press the spacebar on your computer. A counter will appear
stating that the computer will reboot in 15 seconds. Do not cancel this countdown
and allow your computer to reboot.
- Once the computer has rebooted, you will be presented with a Notepad screen
containing a log of all the files removed from your computer. Examine this
log to see what files were found, and when you are done, close the Notepad
screen.
- We next perform an online scan with Panda to find any possible inactive
remnants from this infection: Panda
Online
- Once you are on the Panda site click the Scan your PC
button
- A new window will open...click the Check Now button
- Enter your Country
- Enter your State/Province
- Enter your e-mail address and click send
- Select either Home User or Company
- Click the big Scan Now button
- If it wants to install an ActiveX component allow it
- It will start downloading the files it requires for the scan (Note:
It may take a few minutes)
- When download is complete, click on Local Disks to
start the scan
- Once you are on the Panda site click the Scan your PC
button
- When the online scan has been completed, let it remove what it finds, and then you can close Internet Explorer.
Preparation Guide For Use Before Posting A Hijackthis Log
This is a self-help guide. Use at your own risk.
BleepingComputer.com can not be held responsible for problems that may occur by using this information. If you would like help with any of these fixes, you can post a HijackThis log in our HijackThis Logs and Analysis forum.
If you have any questions about this self-help guide then please post those questions in our AntiVirus, Firewall and Privacy Products and Protection Methods forum and someone will help you.