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Copy & Paste issue with Lumia Phone

Started by clayto , Aug 02 2015 04:06 AM

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3 replies to this topic

#1 clayto

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Posted 02 August 2015 - 04:06 AM

I have encountered an odd problem with my new Lumia 435 Windows 8.1 phone. When trying to use Copy & Paste, for example in Word or Evernote, I am unable to get the menu for Copy & Paste to appear. I have read and re-read the How to many times. I can get highlight / copy / paste to work OK, but not the menu. Any advice?

clayto222

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#2 Firehouse

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Posted 02 August 2015 - 04:13 AM

You mean this small icon above keyboard ? Try to restart your phone.

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#3 clayto

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Posted 02 August 2015 - 04:45 AM

I dont know. What small icon? I dont mean the copy icon. There should be a menu which offers options such as delete, forward, copy. It does not appear --- I have seen it once but not again. The phone has been restarted several times since I first noticed the menu was missing (in Word and Evernote).

clayto