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updated audio to fix static sound, now no KB or mousepad??

Started by berbes , Feb 26 2020 08:52 AM

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#1 berbes

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Local time:12:27 AM

Posted 26 February 2020 - 08:52 AM

hello all. thought this was going to be a simple corrupt audio driver issue for a surface 3, but after updating the sound driver, NOW the mousepad or keyboard will not work.

i updated from build 1903 to 1909 but it did not fix this issue. i looked and found the "hold the volume up + power for 10 sec fix. this brought up a menu where i could move things around WITH the keyboard, but still no KB upon booting up into W10. i went into device manager and tried uninstalling mouse and KB, but still nothing after rebooting.

what am i missing?
thanks!!!!!